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ESSAYDOG FREQUENTLY ASKED QUESTIONS
(with Answers)

What is EssayDog?
Based on proven Hollywood storytelling techniques, EssayDog teaches students how to identify a great story: the essence of a compelling college application essay. 
If you can write four sentences, you can find your story and write an essay that tells the admissions team who you really are – beyond your GPA, grades, and extracurriculars. 

Here’s how it works:

Log in and watch the short training videos that guide you through the stress-free process of brainstorming and building an essay, one step at a time.

Complete the short writing exercise following each video. EssayDog will help you:

• Identify your story by writing just four sentences
• Extract the message and theme of your story
• Link your essay to the application’s essay prompt

Track your progress through each of EssayDog’s steps, and when you’re done, click “Create Essay” to see your first draft, ready to export into your favorite word processing program for spell-checking and editing and/or proofreading. Relax and pat yourself on the back: you did it!
How long will it take me to write an essay using EssayDog?
Many students have finished a first draft of their essays in under an hour using EssayDog; some have even been able to start with nothing and finish their entire essay – proofread, polished, and ready to go – within just a few hours. But every student is unique and will need as much time as it takes to get the creative juices flowing, perfect the prose, and do a final edit. Students who have trouble writing have told us that EssayDog makes it easier by breaking the process up into smaller, more manageable steps.
Does EssayDog write my essay for me?
Short Answer: Not one word.
Long Answer: EssayDog provides step-by-step instructions and walks you through the process of writing YOUR OWN essay. EssayDog uses a special framework which will help you identify a good personal story which you use to build and write your essay. We provide the structure and guidance to help you “tap into” your creativity, but you have to do the writing! Remember, there are no “bad” stories – only boring or bad ways of telling them! You can do it!
What if I want a refund?
EssayDog comes with a 14-Day Moneyback Guarantee. You can request a refund within 14-Days of your purchase.
If you would like to get your money-back within 14-Days of your purchase, and you have not engaged the word editor within the software, please email support@essaydog.com.  

Please read our EULA and Terms of Service for more information.
Will someone be able to tell I wrote my essay using EssayDog?
Not a chance.

When you go to a movie do you think to yourself this movie is just like every other movie I have ever seen? (Probably not.) Well guess what… almost all movies use the same Hollywood standard three-act structure to convey their stories, yet every movie is completely different. Why does Hollywood always use the same structure? Because it works and it’s been proven time and again that this specific approach to story telling is the best way. 

Just like movies, EssayDog provides a framework and structure for your essay. And since everyone’s stories are personal and unique, everyone’s essays are also personal and unique, even if they are built upon the same underlying structure.
How many essays can I write with EssayDog?
By default you are able to write five essays.  

Do you need more than five? We are always willing to accommodate a student if they need to create more than five essays. If you need more than five, please email us at support@essaydog.com and tell us how many total essays you need and we always try to accommodate your needs (within reason)
Can I get help with my essay?
EssayDog provides different levels of service, including one-on-one assistance. Our basic level is access to the EssayDog Software package. If you want more comprehensive assistance, you can find additional levels of consulting and support on our website: https://www.essaydog.com
What web browsers does EssayDog work on?
Only Google Chrome and Opera are  currently supported.

 
Browsers other than Google Chrome and Opera are not support. If you use a browser other than Google Chrome or Opera, you do so at your own risk, with the potential for software bugs and data loss.
Can I access EssayDog on my mobile device?
 Currently EssayDog software is only supported on desktop computers using the Google Chrome or Opera web browsers.
Can EssayDog employees access my account?
Only with your explicit permission. Typically, no one from EssayDog will ever need to access your personal account, but if you require assistance from our technical support team, we may need to ask your permission to access your account so that we can resolve the matter quickly. Please read our EULA and Terms of Service for more information.
Who has access to my account and can read my work?
Typically only you, but it depends: 

If you are provided an account through school or an organization, then typically your teacher(s), counselor(s) and/or adviser(s) will have access to your essays. 

If you “Share” your project with another other person, then that person (and other people they might show it to) would have access. 

If you give your password to another person, they would have access to your account as well. 

Please read our EULA and Terms of Service for more information.
Where can I read the Terms of Service, Privacy Policy and E.U.L.A.?
Here are the links to all of our different policies, terms and licenses:
If you have any questions regarding any of these documents, please email: support@essaydog.com
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